Web enabled business
Let's face it, with social media, wikis and sites like YouTube, Twitter and Facebook fundamentally changing the way we all communicate, it's not your grandmother's internet anymore. For businesses, the potential of the web for reaching and serving customers seems almost endless but sometimes it's hard to know where - and how - to start.
At Optimation, we can show you how to get all the advantages of end-to-end web enabled business with none of the risks. We've worked on hundreds of successful web enablement projects where we've combined our experience building robust, secure web-based applications with our proven expertise in integrating backend transactional systems and data.
You'll benefit from all the knowledge we've gained by working on projects for organisations including Vodafone, Air New Zealand, the Ministry of Economic Development, the Ministry for Culture and Heritage, Porirua City Council and the Business Capability Partnership.
What do you want from the web?
- Do you want to more effectively engage and interact with your customers, staff or business partners?
- Do you want to extend your existing web presence to enable secure online self-service, online bill payments or other business transactions?
- Are you intrigued by the sales and marketing potential of new social media tools, but need specialist advice to understand the opportunities and risks?
- Are you fed up with your website being 'just brochure-ware' and ready to deploy a richer and more functional web-facing, content-driven solution?
- Or do you have a unique idea that has breathtaking possibilities, but you're not even sure it will work?
We love tackling all the challenges our customers can throw at us around web enabled business, so whatever your vision is, we'll work alongside you to transform it into a practical reality. And on the way, we'll show you smart ways to leverage your existing IT investments and integrate legacy platforms to enhance their business value.
Here's what you'll gain
For many of our customers, web enablement has completely transformed the way they work. They've been able to build better, closer relationships with customers while lowering their costs and streamlining their technology environments.
Talk to us today to understand how you can:
- Reduce your customer service overheads while improving customer engagement and satisfaction
- Reduce your operating costs by rationalising infrastructure, applications and services
- Uncover new business opportunities and rapidly roll out new products and services
- Improve productivity by enabling people to get the right information when and where they need it
- Integrate and leverage your legacy platforms and applications to enhance and extend their business value
What we do
We have proven design and development skills in .Net and Java technologies as well as in many leading open source options. Our Consulting team works closely with our application developers to ensure you experience smooth and secure integration between your web-facing applications and backend transactional systems.
- Web-based customer self-service solutions
- Secure, robust online payment and transaction engines
- Web enablement of legacy applications using SOA concepts or other techniques as required
- Complex integration with backend billing, enterprise CRM and transactional systems
- Content management and wiki integration
- Mobile application access and usability