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REGISTER enhances services for health professionals

Optimation's REGISTER solution enables the Occupational Therapy Board of New Zealand (OTBNZ) to confidently manage compliance requirements, practitioner registration and certification workflows, while also delivering enhanced services to practitioners over the web.

OTBNZ REGISTER - screen 1
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Occupational Therapy Board of New Zealand

Health: Application development, Web-enabled business, Managed services

For the Occupational Therapy Board of New Zealand (OTBNZ), Optimation's REGISTER software component framework has proven the ideal solution for cost-effectively managing their business processes and compliance requirements under the Health Practitioners Competence Assurance Act 2003 (HPCAA).

The REGISTER framework was originally designed from the ground up to enable compliance with the HPCAA, so it met many of OTBNZ's business needs from day one. The robust and flexible standards-based platform is also ideal for supporting the rapid development of enhanced services for OTBNZ practitioners and adapting quickly to new legislative and business requirements.

We delivered:

  • Efficient and effective management of practitioner registration and certification workflows and processes as required by the HPCAA
  • Improved services for practitioners and staff, including enabling self-service over the web
  • New functionality including workflow, increased automation and greater traceability
  • Improved process repeatability and reduced processing costs and delays
  • Decreased business risk
  • Design and implementation of a robust and flexible IT platform that supports development and delivery of enhanced services to members

Why Optimation?

By engaging with Optimation to implement REGISTER, OTBNZ are able to take advantage of a professional approach to application design, development, testing and documentation, and to have the assurance of a substantial services organisation standing behind their system.

"The software solution Optimation has delivered gives us a lot more functionality and enhanced facilities for our staff and practitioners to complete tasks, including by self-service over the web," says OTBNZ Chief Executive Andrew Charnock. "The workflow processes give us repeatability in terms of making sure staff take all the steps required and also ensure we treat every single practitioner the same way. We can also prove we have correctly completed each step every time, which is vital given the legislative requirements of the HPCAA."

"The modern, extensible architecture that underpins the system gives us the flexibility and adaptability we needed to be able to change our systems and processes quickly if legislative or business requirements change. We can also be much more confident that the system is well-aligned with what practitioners want from it, both now and as their needs evolve in the future."

Want to know more? Download the full case study (PDF, 240kb) or talk to our team.