A major utilities company improves response times and maximises return on IT investments by simplifying and integrating core business systems.
Major Electricity Company Powers Up Response Times
In an industry as fast-moving and demanding as utilities, businesses need to be able to respond with lightning speed to changes in markets and customer demand. For many utility companies, the ability to act quickly is hampered by cumbersome legacy systems. But at this major electricity company, an integration solution provided by Optimation has delivered the agility and flexibility to action business change requests in as little as two hours.
Optimation was called in because of our proven expertise in completing similar complex enterprise integrations.
The Challenge: How To Get A Maze Of Disparate Applications To Talk To Each Other
Like many similar businesses, this electricity company was struggling to effectively leverage its numerous core business applications, which reside on disparate legacy systems. Managers needed the right information at the right time to be able to operate effectively under pressure, make fast and accurate decisions, and roll out new business solutions in response to rapidly changing market dynamics.
Web-Based Services Provide The Right Solution
The answer lay in implementing a web services-based middleware infrastructure that supports communication and interaction between many disparate applications across a distributed enterprise environment.
We created a solution based on an Enterprise System Bus (ESB). This provides a load balanced, high availability platform that facilitates business function and process integration needs.
To ensure the ESB implementation could react quickly when a business need arose, we implemented several application frameworks including the Common Services Framework and the ETL (Extract, Transform, Load) Framework. The Common Services Framework allows integration projects to leverage pre-built functionality, maximising re-use and standardising business processes.
Business Benefits And Outcomes Include:
The integration solution provided has delivered the agility and flexibility to action business change requests in as little as two hours.
- Rapid response to changes in markets and customer demand
- Business agility enabled by integration of disparate legacy applications
- Maximised returns from existing systems
- Prompt rollout of new business solutions
- Implementation and maintenance costs reduced by up to 66%
- Simple change requests now achieved in just two hours' runtime
- Accurate benchmarking of performance as a valuable input to the IT Governance framework
Optimation Experience A Deciding Factor
Optimation was called in because of our proven expertise in completing similar complex enterprise integration initiatives for other organisations. We were first asked to design and deliver a proof-of-concept. When this proved successful, we went on to build and deliver the full production environment that enables application and business process integration. We continue to provide consultancy on architecture and infrastructure to optimise performance.