XRM, or eXtended Relationship Management, is one of the many buzzwords currently floating around the CRM space, along with the likes of Social CRM, cloud computing, SaaS and many more.
A common issue encountered with CRM systems is that while modern CRM systems can be very flexible, and allow easy construction of new entities for storing data, the facilities they provide for accessing this customised data structures tend to be limited in subtle ways that may not be immediately apparent, but can have negative impacts on the system over time.
There's a lot of hype and attention currently around so called "cloud" computing, how it's going to revolutionise the computer industry as we know it, and possibly even cure world hunger. When you look more closely at what is (and more importantly what is not) cloud computing, it does seem to be more an evolution of technologies and how we're using them, rather than some sort of revolution that has (or is) going to change the face of computer systems forever.
Here at Optimation, we’re sharpening up our competitive edge in more ways than one with the roll out of a company-wide wellness programme and a Summer Shape Up contest. Exercise, eating and sleeping are three basics of maintaining our bodies. You would think these things are obvious. We all know we need sleep, that we need to eat well, and that exercise is vital. But the realities of life mean that actually achieving all three consistently can be tough. With work, families, illness and injuries, it’s easy to fall off the rails. For most of us, work gets squarely in the way of exercise, especially when you’re flat out on a client project. As employers, we know we need to help ourselves and our people find the time and motivation to do something good for themselves. So in Auckland, we’ve partnered with Les Mills to offer a three month Summer Shape Up programme for all of our employees, contractors or permanents. This is not just a gym membership – it’s a carefully constructed health and wellness programme where each person is given their own fitness plan that includes nutrition advice, personal training and group training sessions.